When someone trusts you with their story of domestic violence, your response can make a significant difference. Use phrases that show empathy and support, such as:

• “I’m really glad you told me.”
• “You don’t deserve this.”
• “I’m here for you.”
• “You don’t have to decide anything today.”
• “How can I support you right now?”

These words can provide comfort and reassurance, helping them feel less alone in their journey.

It’s important to steer clear of phrases that might make a survivor feel isolated or pressured. Statements such as “You must be exaggerating” or “You need to call the police” can be harmful. Survivors need to feel believed and supported, not judged or coerced into actions they may not be ready to take. Your role is to provide a safe space for them to express their feelings and concerns.

Supporting a survivor of domestic violence requires sensitivity and understanding. Start by listening without interrupting, and let them share their story at their own pace. Believe their experiences and validate their feelings, as false reports are rare. Encourage them to make their own decisions, as they are the best judge of their situation. Offer specific help, like watching their children or keeping important documents safe. Encourage them to seek professional support, and offer to accompany them if they wish.

When helping a survivor, prioritize safety for both of you. Do not confront the abuser or share the survivor’s plans with others, as this can increase risk. Avoid posting about the situation online. If immediate danger is present, such as threats with weapons or escalating violence, encourage the survivor to call 911. Remember, you can also reach out to our 24-hour hotline for guidance, even if the survivor is not present. Your support can be a lifeline, but always prioritize safety.